Introduction
Colliqe ("we," "us," or "our") builds software that helps remote teams feel present together. This Privacy Policy explains what information we collect, why we collect it, and the choices you have. By using Colliqe websites or services, you agree to this policy and our Terms of Service.
Summary
Information we collect
Account & profile. Name, email, password hash (we never store plaintext passwords), avatar, timezone, and preferences you set in the product.
Workspace & collaboration data. Content you create in Colliqe—such as messages, presence signals, room activity metadata, files you upload, and configuration of spaces—so we can display and sync them for your team.
Technical & usage data. IP address, device type, browser, approximate location derived from IP, log events, performance diagnostics, and product analytics (e.g., feature usage, crashes) to secure and improve the service.
Communications. Emails or in-app messages you send to support, plus metadata needed to respond.
Third-party sign-in. If you connect Google or another provider, we receive basic profile details allowed by that provider and your authorization.
How we use your data
- Provide, operate, and maintain Colliqe features you request.
- Authenticate users, prevent fraud and abuse, and enforce our policies.
- Diagnose outages, optimize performance, and develop new product capabilities.
- Send transactional notices (security alerts, billing, legal updates) and optional product education— you can opt out of non-essential email where applicable.
- Comply with law and respond to lawful requests from authorities.
Legal bases (EEA, UK, and similar regions)
Where GDPR-style laws apply, we rely on one or more of the following:
- Contract — processing necessary to deliver the service you signed up for.
- Legitimate interests — e.g., securing the platform, analytics that do not override your rights, and internal reporting—we balance these against your privacy.
- Consent — where required for optional cookies, marketing, or certain integrations.
- Legal obligation — when the law requires retention or disclosure.
Data retention
We keep information only as long as needed for the purposes above, including legal, accounting, and reporting requirements. Workspace content is retained until you or your admin deletes it, or until the workspace is closed—subject to backup and disaster-recovery cycles. Aggregated or de-identified data may be retained longer.
Your rights & choices
Depending on where you live, you may have the right to:
- Access, correct, or delete your personal data.
- Export data in a portable format where technically feasible.
- Object to or restrict certain processing, or withdraw consent.
- Lodge a complaint with your local supervisory authority.
To exercise these rights, contact [email protected]. We may need to verify your identity before fulfilling requests.
Security
We implement administrative, technical, and organizational measures designed to protect personal data— including encryption in transit, access controls, monitoring, and employee training. No method of transmission or storage is 100% secure; if we become aware of a breach that affects you, we will notify you as required by law.
International transfers
Colliqe may process data in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms for transfers from the EEA, UK, or Switzerland.
Children
Colliqe is not directed to children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. For material changes, we will provide additional notice as appropriate (e.g., email or in-product banner).
Contact us
Questions about this policy or our privacy practices? Reach the team at [email protected] or [email protected].